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I processed my return request, but I haven't received my return label to my email. Can you resend it?Updated 8 days ago

So sorry you didn't receive your return label! We've noticed that most of the time when this occurs, it's due to the email with the label ending up in the customer's spam/junk folder. We recommend that you check there to see if that is where the email went. If so, you can add the email to your "Safe Sender" or "Trusted Sender" list on your email application/platform. This should ensure that any future return label emails will be delivered to your inbox, instead of spam/junk!

You can also re-download your label from the return confirmation email. Click the link to view your return status, and you will be able to see your current return request. 

If you selected to return through USPS, you will see the below:


If you selected to return through Happy Returns, you will see the below:

If you're still having trouble finding your label, please reach out to our Customer Experience Team at [email protected] or by chatting with us on our site!

 

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